FAQ - Frequently Asked Questions
How do you create your premium canvas prints?
Our premium canvas prints are created using state of the art high-precision print technology with high quality canvas and fade-resistant, archival inks.
Do you have a guarantee and return policy?
Yes, we offer a 30 day money-back satisfaction guarantee for our canvas prints, so you can buy with confidence and do not have headaches or risk. If you are not completely satisfied for any reason, you may return your canvas prints. Please see the Our Guarantee section of our website to read more.
How close will the canvas print I receive be to the images on your websites?
Our graphic artists are experienced and highly skilled, able to masterfully reproduce any type of print. Our premium canvas prints will have accuracy with respect to the details of the artwork, however, there may be slight color variations based on your computer monitor's color settings.
How do you sell your canvas prints at such low prices?
We think art should be affordable to everyone. At CanvasArtDealer.com you can buy at wholesale prices direct with no broker or middleman and no ridiculous art gallery mark up. We have a low overhead, non-brick and mortar, high volume purchasing power approach... so we can pass the savings to our customers.
How can I see the canvas prints on your website?
To make our website user friendly and easy to navigate, we have a variety of different way to search for canvas prints, which are as follows (click links):
Please note that we cannot reproduce works of art that are still under copyright. If you are not sure if a work is under copyright, you can still send us a Custom Order Quote Request and our copyright administrative team will research this for you.
How can I place an order?
You can safely and securely order online through our website. You can also call our toll free number below from the U.S. or Canada or our international number below to place your order.
Is it safe to order online?
Yes, our website uses SSL technology (Secure Sockets Layer) to encrypt your payment data that is sent through the Internet. As you go through the checkout process your web browser will display a safety symbol to show that your payment information is protected. If you are still concerned you can always order over the phone by calling our toll free number below if calling from the U.S. or Canada, or by calling our international number below if calling from outside the U.S. or Canada. You can also pay by check or money order through the mail.
Can I purchase over the phone?
Yes, to place your order by phone you can call us toll free at the number below if calling from the U.S. or Canada or you can call our international number below if calling from outside the U.S. or Canada.
How can I contact you?
You can contact us by any one of the following methods:
9825 Marina Boulevard
Boca Raton, Florida 33428
Will I have to pay taxes and duties if I am outside the U.S.?
International orders (orders outside the United States) may be subject to customs fees and import duties and taxes of the country where the order is being shipped to. These charges are the recipient's responsibility. The recipient is the importer of record and must comply with all laws and regulations of the country where the order is being shipped to. Custom policies vary by country, so you should contact your local customs agency for more information.
What forms of payment do you accept?
We accept credit cards the following major credit cards: Visa, MasterCard, AMEX, and Discover, as well as PayPal, check or money order. We also accept debit, bank or ATM cards as long as they have the Visa or MasterCard logo.
Do you charge sales tax?
We only charge sales tax to Florida residents, which varies depending on which county you are located in. Trade accounts located in Florida where we have received a current, signed photocopy of the Trade Account's Annual Resale Certificate for Sales Tax do not have to pay Florida sales tax.
Do you offer trade discounts?
Yes, if you are an art gallery owner, framer, interior decorator, interior designer, owner of a retail store or furniture business, real estate or home staging professional, building contractor or in a related business you can receive additional volume discounts and bonuses on canvas prints for resale when you sign up for a trade discount. We have a responsive customer service team, over 40,000 canvas prints to choose from, free shipping and handling, a 30 day money-back guarantee, and custom services available to meet your customer and client's needs. Sign up for trade discounts when you email us your information, or call us at our toll free number above from the U.S. or Canada or our international number above, and we would be happy to explain the process.
If I order a canvas print with a frame, does it come ready to hang?
Yes, when you order an canvas print and a frame, we stretch the canvas, mount it into the frame, install the wiring hardware and provide you with hooks. All you need to do is take your framed canvas print out of the box and hang it on the wall.
What is the difference between canvas stretching and gallery wrap?
Canvas stretching is where the canvas is stretched and stapled onto wooden stretcher bars, which is needed before a canvas is mounted into the frame. Gallery wrap is where the canvas is stretched onto 1 1/2" wooden stretcher bars where part of the finished painting edges are wrapped around and visible on the sides of the wooden stretcher bars and the staples are on the back to give a finished appearance on the sides so you can hang your canvas frameless. We offer canvas stretching, gallery wrap and framing services for an additional charge if you wish.
How long will it take for my canvas prints to arrive?
We have thousands of canvas prints in stock. All premium canvas prints are shipped within one week.
How are the canvas prints protected when shipped?
We are especially careful when shipping our canvas prints. If you choose not to purchase frames for your canvas prints, they are shipped in a double wall protective tube specially designed for shipping. If you purchase frames for your canvas prints, they will be carefully wrapped in bubble wrap and placed in heavy-duty double wall shipping boxes. See our Shipping Policy for additional details.
How much is shipping?
We offer free shipping and handling to our customers in the continental United States.Please see our Shipping Policy for more information on shipping framed canvas prints outside the continental United States.
Do you ship orders internationally?
Yes, we ship orders to any destination that either UPS, FedEx or U.S. Postal Service will deliver. See our Shipping Policy for details.